Welcome to the official website of Anjaneya Swami Seva Trust (Hanuman Mandir), located at 7RRV+W78, Saheed Nagar, Bhubaneswar, Odisha – 751007. We are a religious and charitable trust dedicated to the service of Lord Hanuman and the welfare of the community.
This Privacy Policy describes how Anjaneya Swami Seva Trust (“we,” “us,” or “our”) collects, uses, and protects the personal information of devotees, donors, volunteers, and visitors (“you” or “your”) who interact with our website or services.
We are deeply committed to respecting your privacy and handling your personal data responsibly, transparently, and only for the purposes described in this policy. By using our website or engaging with our services, you consent to the practices described herein.
Our Commitment: Your personal information will never be misused. It is collected solely to facilitate temple services, process donations, and maintain our community connection — always in the spirit of seva (selfless service).
We collect personal information only when you voluntarily provide it to us through the following interactions:
A. Seva Bookings
- Full name of the devotee and family members (as applicable for the seva)
- Mobile/phone number for booking confirmation and communication
- Email address (if provided, for digital receipts and updates)
- Date of birth or nakshatra (star) for personalised pujas, if applicable
- Type of seva requested and preferred date/time
B. Donations
- Donor’s full name as required for receipt and documentation
- Contact details (phone number, email address)
- Payment screenshots or transaction references submitted via WhatsApp or the website contact form
- UPI transaction ID or reference number (for verification purposes)
- PAN number (only if requested by the donor for tax-exemption documentation under 80G)
C. Contact Form Submissions
- Name, email address, phone number, and message content as entered in our contact form
D. Volunteer Registration
- Name, contact details, and area of interest for volunteering
E. Automatically Collected Data
- Basic website usage data via cookies and analytics (see Section 6 for details)
- Browser type, device type, and approximate geographic location (city-level, not precise)
We do not collect sensitive personal data such as Aadhaar numbers, bank account details, passwords, or biometric information through our website.
The information you provide is used exclusively for the following purposes:
- Processing Seva Bookings: To confirm, schedule, and communicate details of puja bookings. Priests may use the provided name and nakshatra for proper ritual performance.
- Donation Processing & Receipts: To verify UPI/online payments, acknowledge donations, and issue official donation receipts or certificates of acknowledgement.
- Communication: To respond to your queries, send booking confirmations, and share important updates about the temple or seva schedules via phone, WhatsApp, or email.
- Temple Updates & Newsletters: With your consent, to inform you of upcoming festivals, events, special pujas, and community programmes. You may opt out at any time.
- Record Keeping: To maintain accurate records of donations for trust accounting, audit, and statutory compliance as required by applicable Indian law.
- Improving Our Services: To understand how visitors use our website so that we can enhance the online experience and better serve the devotee community.
- Legal Compliance: To fulfil obligations under applicable Indian charitable trust regulations, financial reporting requirements, and tax laws.
We will never use your personal information for unsolicited commercial advertising, profiling, or any purpose unrelated to our religious and charitable mission.
Anjaneya Swami Seva Trust does not sell, rent, trade, or share your personal information with any third party for commercial purposes. Your data is not a commodity — it is treated with the same reverence as the trust placed in us by our devotees.
Your information may be shared only in the following strictly limited circumstances:
- Trusted Service Partners: We may share limited transaction details (such as UPI transaction reference numbers) with payment platforms or UPI service providers solely for the purpose of verifying donations. These partners are bound by confidentiality obligations.
- Temple Priests & Staff: Relevant seva booking details (name, nakshatra, seva type, and date) may be shared internally with our priests and temple administration staff to facilitate proper puja performance.
- Legal Obligations: We may disclose your information if required to do so by law, or in response to a valid legal process such as a court order or request by a government authority.
- Tax Authorities (with consent): PAN card details or donor information may be shared with government tax authorities as required for 80G tax-exemption documentation, only when explicitly requested and consented to by the donor.
No Data Sales, Ever. We firmly commit that your personal information will never be sold to data brokers, marketing companies, or any other commercial entities under any circumstances.
We take the security of your personal information seriously and implement reasonable technical and administrative measures to protect it from unauthorised access, disclosure, alteration, or destruction.
Our security measures include:
- Physical and administrative controls over access to personal records stored by the trust
- Limiting access to personal information to authorised trust personnel and administrators only
- Use of secure communication channels (HTTPS/SSL) for our website
- Regular review of our data handling practices and staff awareness
While we strive to protect your information, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to continuously improving our safeguards.
Important: We strongly advise devotees not to share sensitive financial credentials (such as bank PINs, CVV numbers, or OTPs) with anyone claiming to represent the temple. Our staff will never ask for such information.
Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyse website traffic. We use cookies only for the following limited purposes:
- Website Analytics: To understand how visitors navigate our website, which pages are most visited, and how we can improve the site. This data is aggregated and anonymous — we cannot identify individual visitors from analytics data.
- Session Preferences: To remember your preferences (such as language or navigation state) during a single browsing session.
We do not use cookies for targeted advertising, cross-site tracking, or profiling individual users.
Managing Cookies: You can control and/or delete cookies through your browser settings at any time. Disabling cookies may affect certain website functionality but will not prevent you from accessing the main temple information.
We do not use invasive tracking technologies. Our analytics implementation is limited to basic, privacy-respecting website traffic data to help us serve our devotees better.
We respect your rights over your personal information. As a devotee or visitor who has shared personal data with us, you have the following rights:
- Right to Access: You may request a copy of the personal information we hold about you at any time.
- Right to Correction: If your personal information is inaccurate or incomplete, you may request that we correct or update it.
- Right to Deletion: You may request that we delete your personal information from our records, subject to any legal obligations that require us to retain certain data (e.g., financial records for a mandated period).
- Right to Opt Out: If you have been added to our communications list (for updates, newsletters, or festival announcements), you may opt out at any time by contacting us directly.
- Right to Withdraw Consent: Where your personal data is processed on the basis of your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.
To exercise any of these rights, please contact us using the details provided in Section 8. We will respond to your request within a reasonable timeframe and at no cost to you.
Note: Certain records (such as donation receipts and financial records) may be retained for a period of 7 years as required under Indian accounting and charitable trust regulations, even after a deletion request.
Anjaneya Swami Seva Trust reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes, we will:
- Post the updated Privacy Policy on this page with a revised “Last Updated” date at the top
- Where changes are significant, notify regular devotees and donors through WhatsApp or our communication channels
- Ensure the latest version is always accessible on our website
We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after the posting of any changes constitutes your acceptance of the revised policy.
This policy was last reviewed and updated on 13 July 2026. The current version supersedes all previous versions of this Privacy Policy.